Frequently asked questions
- Can I book breakfast when I make a booking?
- Why can't I complete my booking?
- Why can't I add a dinner allowance when selecting my meal options?
- Can I book long-term stays on Business Booker?
- Can I add additional company cards to Business Booker?
- Why can't I add more than one personal card to Business Booker?
- How do I store a payment card on Business Booker if it isn't allocated to an employee?
- Where can I find out more about business rates?
- I've made a booking but the dates are incorrect. Can I change it?
- Can I amend my Non-Flex booking?
- Can I amend my Flex booking?
- I've made a booking and amended my F&B allowances. Why aren't my meals being authorised during my stay?
- Can I request a text confirmation of my stay?
- Where can I view my upcoming reservations and booking history?
- Why do I keep receiving Booking Alert notifications?
Business Booker Account
- I haven't received my activation email. What should I do?
- How do I remove an employee from Business Booker?
- I've deleted an employee from Business Booker but their details are still visible. Why?
- Can I add new employees to Business Booker?
- Can I get a copy of my monthly invoice?
- Can I add a Purchase Order number to my booking so it appears on my Business Account invoice?
- How do I reset my Memorable Word?
- Is there a Business Booker app?